Crafted with elegance and simplicity.
Find answers to common questions about our henna design services and products.
SAKSHMI is a platform that connects you with professional henna artists for home service bookings, and also offers a range of henna products for purchase. We make it easy to enjoy beautiful henna designs at your convenience.
Download our app from the Play Store, open it, and sign up using your mobile number or email. You'll receive an OTP for verification, and then you can start booking services or shopping products.
Yes, absolutely! All payments are processed through Razorpay, a certified PCI DSS compliant payment gateway. We do not store any card or bank details on our servers.
You need to book at least 8 days in advance to ensure artist availability. For special occasions and bulk bookings, we recommend booking even earlier.
Yes! You can browse through our artist profiles, view their portfolios, read reviews, and select your preferred artist based on their style and availability.
Bulk bookings are perfect for events like weddings, parties, or festivals. These require a minimum of 5 hours and involve 2 or more artists. The hourly rate is ₹500.00 per artist.
Yes, you can cancel your booking at least 2 days before the scheduled appointment for a full refund. Cancellations made after this period are not eligible for refunds. Rescheduling is subject to artist availability.
Currently, we serve customers within specific service areas. Enter your location in the app to check if we provide services in your area. We're continuously expanding our reach!
We offer a variety of henna products including premium henna cones, natural henna powder, applicator bottles, design stencils, essential oils, and henna care products.
Delivery typically takes 3-7 business days, depending on your location. You'll receive tracking information once your order is shipped through our logistics partner.
Yes, products can be returned within 7 days if they are defective, damaged, or incorrect. Items must be unused, unopened, and in original packaging. Please refer to our Refund Policy for details.
Currently, we only ship within India. We're working on expanding our shipping options to international locations soon.
We accept all major payment methods including Credit/Debit Cards, Net Banking, UPI, and popular wallets through our secure Razorpay payment gateway.
Refunds are processed within 2-3 business days after approval. It may take an additional 7-10 business days for the amount to reflect in your account, depending on your bank or payment method.
Yes! Refer friends to SAKSHMI and both you and your friend will receive ₹100.00 credit towards your next booking or purchase.
Our support team is here to help! Visit our Help & Support page or contact us directly.
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